3 Hours of telephone assistance on a dedicated number with our specialized technicians.

These are just some of the information our technicians can answer to:

• first installation and configuration of the time recording,
• LAN connection or stand-alone mode with data download to USB stick,
• user insertion,
• password insertion,
• insertion of biometric fingerprints,
• insertion of RFID cards,
• the management software installation and updating on Windows computers,
• software configuration for data import via LAN or USB.

The Service has a term of 3 hours, with 15 minutes of advance warning, and can be used for a period of 12 months after its activation.